How do I transfer a call?

While on a call, press the XFER button. The original call will be placed on hold and you will hear a dialtone. Dial the extension or phone number that you wish to transfer the call to and press the DIAL … Read More

Creating Conference Calls

To create a conference call, dial the first party that you wish to speak to. Once you are on the phone with them, press the soft key labeled CONF. The first call will be placed on hold and the caller … Read More

How do I make a telephone call?

Your phone may have access to 2, 3, 4, or 5 digit “internal” dialing to reach another party by their internal extension. To call these other extensions, simply dial the extension number. Your phone will automatically dial once the correct … Read More

How do I answer a call?

When your phone rings, you can pick up the handset, press the speakerphone button, or use the headset button if you have an optional headset plugged into the phone’s headset jack. If your phone has multiple line or call presence … Read More

How do I end a call?

Hanging up the current call can be accomplished by replacing the handset back onto the phone cradle, or pressing the speakerphone or headset button if you are using the speakerphone or headset. Please note that the handset must be on … Read More

Last Number Redial

Press the REDIAL button. You can then select the number you wish to redial and then press the DIAL button, lift the handset, press the speakerphone or headset button to start the call.

Changing Between Handset and Speakerphone During a Call

At any time, you can change between handset, speakerphone, and headset by pressing the appropriate button. Note that if the handset is placed on the phone during a call, the call will be terminated unless the speakerphone or headset button … Read More

Muting and Placing a Call on Hold

Muting a Call Pressing the MUTE button while on a call will mute the microphone so that the other party cannot hear you. Placing a Call on Hold Pressing the HOLD button while on a call will put the call … Read More

Call Pick-Up

Your phone may or may not be part of one or more call pick-up groups. If it is, then this feature will allow you to pick up a call that is ringing at another phone that is a member of … Read More